Cadillac Owner Center

Cadillac focuses on its customers' needs by ensuring that information on service and maintenance for its cars is readily accessible and convenient. Cadillac owners benefit from several resources that simplify vehicle maintenance and understand recommended service intervals.



The Cadillac Owner Center is a comprehensive online portal where car owners can find detailed information about their specific vehicle. After registering their vehicle, owners can sign in to view a personalized account with information on their Cadillac's maintenance schedule, service history, and warranty status. The Owner Center also provides downloadable owner’s manuals, instructional videos, and step-by-step guides to help owners perform basic maintenance tasks or learn about certain vehicle features.

Cadillac Mobile App

Cadillac has embraced digital tools into its customer service with the MyCadillac mobile app, available for both Android and iOS devices. Through this app, owners can keep track of their vehicle’s health by receiving alerts about maintenance needs, such as fluid changes, tire rotations, or brake inspections. The app also offers convenient features like remote start, lock and unlock capabilities, and the option to schedule a service appointment directly with the preferred Cadillac dealership. For newer models, the app can even offer live data to keep owners informed of any potential issues before they worsen.

In-Vehicle Information

Many Cadillac vehicles are outfitted with an onboard information system that features service reminders and notifications. When a service is due, the vehicle displays notifications on the dashboard, informing the owner of what needs to be done. This system not only keeps owners aware to follow the schedule but also provides detailed explanations of each task, making it easier for drivers to understand the importance of each service.

Cadillac Dealership Network

Cadillac authorized service centers play a major part in providing service and maintenance information to vehicle owners. When owners visit an authorized dealership for service, the service team offers a thorough breakdown of the suggested tasks, making sure that customers understand the importance of each task. Additionally, dealerships keep an electronic record of every maintenance appointment, enabling users to quickly review their service history for reference.

Printed and Online Resources

Cadillac provides physical owner’s manuals and quick reference guides that detail the vehicle’s service intervals, fluid types, tire pressure specifications, and other essential information. For users who prefer online tools, Cadillac’s website has a dedicated section for maintenance tips where owners can find articles, videos, and tips on how to maintain optimal performance.



By offering a combination of online resources, in-person assistance, and easy-to-follow resources, Cadillac ensures that customers are well-informed about their vehicle’s maintenance needs, ultimately extending the life and performance of their Cadillac.